When notifying patients about record transfer after practice closure, what information should be provided?

• A. Do not inform patients of transfer.
• B. Notify only the patient’s primary care physician.
• C. Inform patients but do not provide access details.
• D. Notify patients and provide access instructions and contact information consistent with privacy rules.

Answer: (D)

When a practice closes, patients must be told where their records will be handled and how they can access them, in a way that complies with privacy rules. Providing notice plus clear access instructions and a direct contact ensures patients can obtain copies or have their records transferred to another provider, safeguarding continuity of care and patient privacy. This approach also gives patients the information they need to verify identity, understand any fees, and know where to send requests or how to reach the custodian. Notifying only a physician or omitting access details would leave patients without a workable path to their information and could lead to delays or improper disclosures, which privacy rules are designed to prevent.